Remote Executive Assistant

IMPORTANT: Previous professional experience working for a peptide or research-compound business is REQUIRED. Applicants must have existing knowledge of peptide products, industry terminology, and basic business operations. This is not an entry-level position, and peptide industry training will not be provided.

We are looking for a detail-oriented, dependable, and experienced Virtual Assistant to support the day-to-day operations of a U.S.-based peptide or research-compound business. The ideal candidate has hands-on experience in peptide-related customer service, order processing, e-commerce support, or administrative operations.

📌 Key Responsibilities

• Respond to customer inquiries, follow-ups, and routine requests through email and messaging platforms.

• Assist with order processing, verify order details, and monitor shipment and delivery updates.

• Maintain accurate customer records, product information, and inventory tracking spreadsheets.

• Organize and maintain product documentation, including Certificates of Analysis (COAs), product labels, and related records.

• Provide administrative support, including scheduling, data entry, and general operational tasks.

• Follow established company procedures, maintain accurate records, and escalate customer concerns or operational issues when necessary.

• Help ensure efficient communication and smooth day-to-day e-commerce operations.

✅ Qualifications and Requirements

• MANDATORY: Previous professional experience with a peptide or research-compound business.

• Existing working knowledge of peptide products, terminology, and common customer inquiries.

• Previous experience in customer support, e-commerce operations, order fulfillment, or administrative assistance.

• Familiarity with WooCommerce, WordPress, ShipStation, or similar e-commerce and shipping platforms is an advantage.

• Excellent written English and professional communication skills.

• Strong attention to detail, organizational skills, and accuracy in handling records and orders.

• Ability to work independently, follow established procedures, and manage routine tasks with minimal supervision.

• Reliable internet connection and the ability to work remotely while supporting a U.S.-based business.

🚨 Hiring Now — Interviews Ongoing!

We are actively reviewing applications. Qualified candidates may be contacted for an interview on the same day they apply.

Please apply only if you have previous professional experience working with a peptide or research-compound business. Applications without relevant industry experience will not be considered.